Data We Collect and Why We Use It
When you open an account with rio777, we collect your name, email address, phone number, and the payment method details you provide — including e-wallet identifiers linked to DANA, OVO, or GoPay. We also log your session activity: which pages you visit, when you log in,
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and your device type. This data serves three purposes: verifying your identity before a withdrawal is processed, keeping your account secure against unauthorised access, and improving how the lobby works on your device. We do not collect payment credentials directly — transactions through DANA, OVO, and
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GoPay are handled by those providers under their own security frameworks. Location data is collected only to determine whether access is permitted under local law in eligible regions. Players in Surabaya and across Indonesia should know that data is retained only for as long as it
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is needed for account operation, legal compliance, or dispute resolution. We use industry-standard SSL encryption for all data in transit. You have the right to request a copy of your data or ask us to correct inaccurate records — contact our support team to start that
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process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.