Pull Funds Back to Your Wallet
When you want to move your balance out, go to Withdraw in the cashier and choose the same wallet you deposited with — DANA, OVO, or GoPay. Enter the amount, double-check the wallet account number tied to your profile, and submit the request. If your account has not completed identity verification yet, the system will prompt you to do that before the
withdrawal processes — this is a one-time step. Players in Surabaya and across Indonesia use the same flow on mobile; the withdraw screen is sized for a phone screen by default. We do not promise a specific payout window, but wallet rails in Indonesia move funds in the shortest time the payment network allows.
- Go to Withdraw — Access the cashier from your account menu and select the Withdraw option.
- Pick your payout wallet — Choose DANA, OVO, or GoPay — use the same wallet connected to your account profile.
- Enter amount and confirm — Type the amount you want to withdraw, review the wallet details shown, and submit the request.
- Verification check — If identity verification is still pending, complete it now — once cleared, the withdrawal moves through the payment rail.